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1. Personal data protection

In compliance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, Nordotel, S.A.U., hereby notifies to the users of the http://www.nordotel.com website that any personal data provided through our website, through the relevant forms and e-mails received, shall be entered into our filing systems for the purposes of managing the requested services, to answer your application and/or to process your request.
In accordance with the existing regulations, the above mentioned filing systems are registered with the Spanish Data Protection Agency.
In any case, data subjects guarantee and ensure the veracity, accuracy, validity, authenticity, relevance and non-excessiveness of any Personal Data provided, and hereby undertake to keep them duly updated.
Where the submission of an application necessarily requires filling in a form and clicking on the “Send” button, this latter action would necessarily imply having being informed and having expressly consented to the contents of the clause attached to the relevant form or having accepted the privacy policy.
We hereby expressly inform you that in case of reservation or processing of payments through or secure gateway, your data will be communicated to our bank in order to process payment/collection of the relevant contracted services.
In compliance with the provisions of tax regulations your data may be communicated to the relevant tax authorities for settlement of any legally established taxes in the countries where Nordotel, S.A.U. has hotels.
Similarly, data subjects hereby agree and expressly consent to receiving information on promotions, news and events that might be in their interest.

2. Data provided by third parties

When an application includes personal data provided by individuals other than the relevant data subject, prior to including any such data user shall inform the relevant data subjects of the contents of clause 1 above. Nordotel, S.A.U. shall hereby be released from any liability related to non-compliance with the above stated requirement.

3. Data of minors

You are not authorised to provide data referred to children under fourteen through this website. Nordotel, S.A.U. shall hereby be released from any liability related to non-compliance with the above stated requirement.

4. Electronically sent commercial communications

Any communications sent by e-mail or by any other electronic means shall be those required to process your application, as well as those necessary for courtesy communications and for informing you of our products/promotions/events that might be in your interest, always in compliance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce with the exception of the provisions of Section 21.2 thereof as amended by Second Final Provision of the new General Telecommunications Law.

5. Social media

By becoming fan, follower or any other similar condition, of our company in any social media, regarding data processing you should be aware that Nordotel, S.A.U. may only limited access to your data in order to consult or remove them, as these are part of a specific profile. Any change in your data or any restriction to information or communications shall be personally done by user through the account or profile set up in the relevant social media. By default, you are hereby consenting to:
a) The processing of your personal data within the environment of the relevant social media and according to its privacy policy;
b) Nordotel, S.A.U. access to any data contained in your profile or biography that, depending on the privacy configuration you had defined for each social media, may be more or less restricted;
c) To any news posted on our events or to our comments appearing on your wall or biography;
d) To receiving communications on our products/events.
Should you wish to cease being a Nordotel follower, you only have to click on the option “Stop being a fan” o “Cease following”.

6. Security measures

The controller has adopted all legally required security levels for the protection of Personal Data and has implemented all technical means and measures available in the current state of technology in order to prevent the loss of, misuse of, alteration of, unauthorised access to or theft of any Personal Data provided.

7. Obligation to secrecy

User has secured confidentiality and an obligation to secrecy from anyone processing personal data on behalf of user. Notwithstanding that, user is aware of the possibility of secure network communications not being entirely invulnerable.

8. Data Subjects’ rights

User may exercise his ARCO (access, rectification, cancellation and objection) rights as per the provisions of Organic Law on Personal Data Protection (OL 15/1999) and Royal Decree 1720/2007, by notice sent together with a valid proof of identity to the following mail address: Ctra. Gral. del Sur, Km. 44, Bahia Feliz, 35107, San Bartolomé de Tirajana, Las Palmas, or to the following e-mail address: baja@nordotel.com or through Nordotel, S.A.U. link to cancel electronic subscriptions.


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More information about cookies

Cookies & Device Identification

Nodotel website use cookies as a technology that allow store small encrypted plain texts on the user computer or device (smartphone, tablet, smartTV,...) through which the user has accessed, they are available on your hard disk or storage system, these can be created when you´re browsing in a particular website (also with your email application, accessing content through Adobe Flash player and others), these application can be configured by your to allow or not receive or access to these information (manage your cookies)

If you access or use our website you allow the use of cookies by Nordotel as well third parties offering advertising services, although on these page you have the tools to setup properly.

Types of cookies used by Nordotel.

In Nordotel website we use different types of cookies, some of them are strictly necessary to provide your our services on the web and assure different secure related aspect (the best example is that technology is necessary to make a booking with us). Additionally we have a functionality & performance cookies that allow fit your needs and usage as well improve the performance in your visit for a satisfactory experience, being non-intrusive.

At Nordotel we use cookies for the following cases :

-Make web bookings.

-Website usability & functionality (remember your preferences which pages has been browsed,...)

-For statistical purposes not storing individual information.

-Improved performance (identifying time to reach you with the information)

-In order to identify the user , if you respond a electronic campaign , provide the offers indicated therein.

-If you´re a repeat visitor save previously searches performed to make easier the navigation , or other related to the same aim.


Third party advertising cookies.

We use third party advertising technology designed to provide advertisements on our web site or third parties associated websites. This technology information about your visits in our sites and other where we advertise to offer the advertising tailors to your needs. The information is fully dissociated, no personal information could be obtained through this method, Nordotel does not collect this information in other systems, and information is exclusively localized on your computer or device.

Nordotel suppliers or third party partners do not use cookies to collect personal information , except that which you provide and authorize in a voluntary basis.

You can configure your application to receive or not such cookies, see section Manage your cookies for yours preferences. This allows you , through your application, accept or reject the cookies you receive when connecting to a particular website .

Third party cookies which may be found on our sites:

- Google AdWordsConversion

- Google Analytics

Manage your cookies.

You can view, delete or manage cookies that you have in your device as well block Nordotel cookies or third related, or any other website. With your browsers can allow cookies from web visited or block from third party advertising cookies, give  your permission to incorporate this information.

Please be aware that by not allow certain cookies may affect the operation and service offered by our web.

This is done through your browser settings or application that uses cookies.

You can visit www.allaboutcookies.org or www.aboutcookies.org that contains very comprehensive information and capabilities you have to manage them depending on application and device used.

To manage advertising cookies sites like www.youronlinechoices.com allow you to manage your preferences by generally leading providers of advertising services.